{"id":48,"date":"2021-06-02T10:06:58","date_gmt":"2021-06-02T10:06:58","guid":{"rendered":"http:\/\/37.97.195.248\/~vanbeton\/?page_id=48"},"modified":"2021-10-07T14:11:36","modified_gmt":"2021-10-07T14:11:36","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/www.vanbeton.nl\/en\/klachtenregeling\/","title":{"rendered":"Complaint Resolution"},"content":{"rendered":"
It can always happen that something does not quite go as planned. We advise you to first report complaints to us by emailing info@vanbeton.nl. If this does not lead to a solution, it is possible to submit your dispute for mediation via Stichting WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a>. As of Feb. 15, 2016, it is also possible for consumers in the EU to file complaints through the European Commission's ODR platform. This ODR platform can be found at\u00a0http:\/\/ec.europa.eu\/odr<\/a>. If your complaint is not already being processed elsewhere you are free to file your complaint through the European Union platform.<\/p>\n Do you have damage to an item delivered by us? Please always report this to us within 7 days with a picture of the damage, picture of the product and date of delivery. After the expiration of this period, unfortunately no rights can be derived from this.<\/p>","protected":false},"excerpt":{"rendered":" Complaint Procedure It can always happen that something does not quite go as planned. We advise you to first report complaints to us by emailing info@vanbeton.nl. If this does not lead to a solution, it is possible to submit your dispute for mediation via Stichting WebwinkelKeur via https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil. From 15 ... Continue reading Complaint Resolution<\/span> Damage<\/h1>\n